Guest Satisfaction Survey Form


Guest Name: *
Arrival Date:
 
Please complete all that apply:
Please rate the following your arrival to the property: Excellent Good Fair Poor Not Applicable
Reservation process
Payment process
Directions to the property
Sufficient information on the area
Accuracy of website
Getting into the property (keys)
Adequate lighting at the property (if after dark)
First impressions of outside the property
First impressions of inside the property
GPS program
Please rate the following for the overall
inside of property:
Excellent Good Fair Poor Not Applicable
Doors working properly
Air conditioning working properly
Ceiling fans working properly
Lights working properly
Electrical outlets working properly
Television working properly
DVD working properly
Cable TV working properly
Stereo working properly
Internet working properly
Washer working properly
Dryer working properly
Iron working properly
Cleanliness of floors
Cleanliness of windows
Cleanliness of walls and surfaces
Condition & Cleanliness of furniture
Condition, cleanliness and supply of beach towels
Condition, cleanliness and supply of beach chairs
Please rate the following for the overall
outside of property:
Excellent Good Fair Poor Not Applicable
Common areas clean and clutter free
Outside shower working properly
Security lights working
Beach area clean
Condition of stairways, railings and landings
Parking area clean and sufficient
Parking gate working properly
Security or safety issues
Please rate the following for the kitchen: Excellent Good Fair Poor Not Applicable
Condition and condition of counters and cabinets
Condition and cleanliness of appliances
Condition, cleanliness and supply of dishes and glasses
Condition, cleanliness and supply of cookware & utensils
Condition and supply of cleaning supplies
Please rate the following for the guest rooms: Excellent Good Fair Poor Not Applicable
Condition and cleanliness of beds & mattresses
Condition and cleanliness of linens
Condition and cleanliness of pillows
Condition and cleanliness of cabinets and closets
Please rate the following for the bathroom areas: Excellent Good Fair Poor Not Applicable
Condition, cleanliness and supply of bath towels
Cleanliness and condition of sinks
Cleanliness and condition of toilets
Cleanliness and condition of showers
Cleanliness and condition of shower curtains
Hair dryers working properly
Sufficient soap
Sufficient toilet paper
Please rate the following for your overall stay:
Have you stayed with us before?
    Yes No  
 
If in the area, would you choose to stay with us again?
    Yes No  
 
If yes, would you like to reserve a time now?
    Yes No  
 
Would you recommend the property to a friend or business associate?
    Yes No  
 
If so, are you willing to offer a positive Customer Reviews of our property?
    Yes No  
Please complete your review in the below box. you will recieve a confirmation email from Flipkey, Vacation Rentals & Homeaway.
     
 
How did you find this property?
    VRBO HomeAway Web Search
    Recommendation Other  
 

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